Allow 3 full working days after placing your order for this to be processed and delivered to your chosen store for collection.
After receiving your initial confirmation email, you will receive a further email from us once your order has arrived in your selected store and is therefore able to be collected. To avoid disappointment, do not attempt to collect your order until you have received this follow up email.
When visiting the store to collect your order, you will need to inform a staff member of your order number and advise of your full name this has been placed under.
All click and collect orders will be held in your chosen store for 1 month after the date of purchase. If you have not collected your order within this time, the order will be returned to our warehouse and the items refunded in line with our returns policy. If the items purchased are unable to be returned in line with our returns policy, we will contact you.
Please note, as standard all orders will be in Norwich City Football Club branded packaging, however larger items/orders may not.