Please note we are unable to dispatch orders on weekends or bank holidays. For orders placed before our postal deadline (1.00pm Mon- Fri), we endeavor to dispatch these the same day.
PLACING YOUR ORDER
How do I place an order?
When you have found the item(s) you wish to purchase, please follow the instructions below:-
Choose your delivery address or create a new address
Click the 'Checkout' button
If you are a new shop.canaries.co.uk user
If you are an existing shop.canaries.co.uk user
Can I place an order over the phone?
If you prefer, you can place your order by phone. Simply call 01603 721902 (Option 5: Retail, then Option 1: Mail order) Available between:
Monday to Friday – 9am - 5pm (GMT)
When placing an order over the phone, please make sure you have:
If we are unable to answer the phone calling, please leave a message (including your contact number) and a member of our team will get in touch with you as soon as possible.
Why are the colours of my goods slightly different to the pictures on the site?
The items illustrated on this website are as close as possible to how they look in real life. The reproduction of colours is as accurate as photographic and computing processes will allow. Different computer monitors have different settings which may make colours appear differently and therefore we accept no responsibility for differences in colour or style.
Do you have sizing charts?
We try to provide size guides for as many items of clothing as possible. If however you are unable to see this information, please do not hesitate to contact us at firstname.lastname@example.org with the product name and the sizes you would like measurements for. Our friendly team will try and provide this information for you as soon as possible.
Please also note as different manufacturers have slight variations in their sizes, our charts should only be used as a rough guide.